After-sales
Who services it in Egypt?
The biggest barrier to buying a Chinese EV in the Gulf is not range or price — it is parts, warranty, and who stands behind them. This table answers that for every brand in the catalogue, for your market. The agents are derived from the same registry the dealership pages render from, so the two cannot disagree.
| Brand | Support in your market | Agent | Vehicle warranty | Battery warranty |
|---|---|---|---|---|
| BYD | Official agent in your market | Mansour Group (ManDream) | 6 years or 150,000 km | 8 years or 150,000 km |
| Chery | Official agent in your market | GB Auto | Not published | Not published |
| Geely | Official agent in your market | Auto Mobility | 7 years or 250,000 km | Not published |
| MG | Official agent in your market | Mansour Automotive | Not published | 8 years or 200,000 km |
| Nissan | Official agent in your market | Modern Motors | 5 years | 8 years |
| Zeekr | Official agent in your market | Egyptian International Motors (EIM) | Not published | Not published |
| AITO | Agent in the Gulf, not in your market | UAE | Not published | Not published |
| Audi | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman, Jordan | 3 years | 8 years |
| BMW | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman, Jordan | 3 years | 8 years |
| Cadillac | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman | 3 years | 8 years |
| Changan | Agent in the Gulf, not in your market | Kuwait, Bahrain, Jordan | Not published | Not published |
| Chevrolet | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman | 3 years | 8 years |
| Deepal | Agent in the Gulf, not in your market | Saudi Arabia, UAE, Bahrain, Oman, Jordan | Not published | Not published |
| Denza | Agent in the Gulf, not in your market | Saudi Arabia, UAE | Not published | Not published |
| Dongfeng | Agent in the Gulf, not in your market | Jordan | Not published | Not published |
| Exeed | Agent in the Gulf, not in your market | Saudi Arabia, UAE | Not published | Not published |
| Ford | Agent in the Gulf, not in your market | Saudi Arabia | 3 years | 8 years |
| GAC HYPTEC | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman | 8 years or 160,000 km | 8 years or 200,000 km |
| GMC | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Oman | 3 years | 8 years |
| Haval | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, Jordan | Not published | Not published |
| Hongqi | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman, Jordan | Not published | Not published |
| Hyundai | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman, Jordan | 5 years | 8 years |
| IM Motors | Agent in the Gulf, not in your market | UAE, Jordan | Not published | Not published |
| Jaecoo | Agent in the Gulf, not in your market | Kuwait, UAE | 6 years or 250,000 km | Not published |
| Jetour | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar | Not published | Not published |
| Kia | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman, Jordan | 7 years | 8 years |
| Leapmotor | Agent in the Gulf, not in your market | Jordan | Not published | Not published |
| Lexus | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Oman | 5 years | 10 years |
| Lotus | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Bahrain | Not published | Not published |
| Lucid | Agent in the Gulf, not in your market | Saudi Arabia, UAE | 4 years | 8 years |
| Mercedes-Benz | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman, Jordan | 3 years | 10 years |
| MHERO | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar | Not published | Not published |
| NIO | Agent in the Gulf, not in your market | UAE | Not published | Not published |
| Omoda | Agent in the Gulf, not in your market | Saudi Arabia, UAE | 6 years or 250,000 km | Not published |
| Polestar | Agent in the Gulf, not in your market | Kuwait, UAE | 3 years | 8 years |
| Porsche | Agent in the Gulf, not in your market | Kuwait | 3 years | 8 years |
| ROX | Agent in the Gulf, not in your market | Kuwait, UAE | Not published | Not published |
| smart | Agent in the Gulf, not in your market | Saudi Arabia, UAE, Jordan | Not published | Not published |
| Tesla | Agent in the Gulf, not in your market | Saudi Arabia, UAE, Qatar, Jordan | 4 years | 8 years |
| Volkswagen | Agent in the Gulf, not in your market | Saudi Arabia, Jordan | 3 years | 8 years |
| Volvo | Agent in the Gulf, not in your market | Kuwait, UAE, Qatar, Bahrain, Oman, Jordan | 3 years | 8 years |
| Voyah | Agent in the Gulf, not in your market | Kuwait, Saudi Arabia, UAE, Qatar | Not published | Not published |
| XPeng | Agent in the Gulf, not in your market | UAE, Qatar, Bahrain, Jordan | Not published | Not published |
| Avatr | No agent on record with us | — | Not published | Not published |
| Fangchengbao | No agent on record with us | — | Not published | Not published |
| Genesis | No agent on record with us | — | 5 years | 8 years |
| Geometry | No agent on record with us | — | Not published | Not published |
| iCar | No agent on record with us | — | Not published | Not published |
| Li Auto | No agent on record with us | — | Not published | Not published |
| Lynk & Co | No agent on record with us | — | Not published | Not published |
| Maserati | No agent on record with us | — | Not published | Not published |
| ORA | No agent on record with us | — | Not published | Not published |
| Riddara | No agent on record with us | — | Not published | Not published |
| Rolls-Royce | No agent on record with us | — | Not published | Not published |
| Skyworth | No agent on record with us | — | Not published | Not published |
| VinFast | No agent on record with us | — | Not published | Not published |
| Xiaomi | No agent on record with us | — | Not published | Not published |
| Luxeed | Parallel import — no agent | — | No factory warranty | No factory warranty |
| MAEXTRO | Parallel import — no agent | — | No factory warranty | No factory warranty |
| Stelato | Parallel import — no agent | — | No factory warranty | No factory warranty |
| Tank | Parallel import — no agent | — | No factory warranty | No factory warranty |
| WEY | Parallel import — no agent | — | No factory warranty | No factory warranty |
“Not published” means we could not find terms stated by the maker or its Gulf agent. It does not mean the car has no warranty, and we will not print an unpublished figure — that is precisely the number a buyer would plan around.
There is deliberately no “average parts wait” column: nobody publishes it and we have not measured it. The only thing that could fill it is owners' own experience — which is what the owner-numbers work is building.